Problem Installing Crystal Reports Redistributable 64 bit version

I was trying to install Redistributable package for one of the software systems I am working on on my Windows 8 64 bit machine.  The install kept failing with an error.  It stated:

Error 1935. An error occurred during the installation of assembly component {XXXX

I enabled MSI logging.  As a result in the log file I saw this error:

MSI (s) (F4:10) [11:39:31:879]: Note: 1: 1935 2: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E} 3: 0x80073715 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.CRT,version=”8.0.50727.4053″,publicKeyToken=”1fc8b3b9a1e18e3b”,processorArchitecture=”amd64″,type=”win32″
MSI (s) (F4:10) [11:39:31:879]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%logscbscbs.log to get more diagnostic information.
MSI (s) (F4:10) [11:39:34:410]: Product: SAP Crystal Reports runtime engine for .NET Framework (64-bit) — Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version=”8.0.50727.4053″,publicKeyToken=”1fc8b3b9a1e18e3b”,processorArchitecture=”amd64″,type=”win32″

The fix after a long research was found here.  I just had to download and install this update, and the error went away.

Hopefully this will save you time as well.

Enjoy.

19 Comments

  1. When you install the SAP Crystal Reports, developer version for MS Visual Studio product, you actually install 32 bit CR .NET Runtimes which has a Crystal Reports Designer that gets embedded with Visual Studio.

    We can try different method to install the 64 bit runtimes as such:

    1. Uninstall every thing related to SAP Crystal Reports, developer version for MS Visual Studio from your machine.

    2. Start you normal installation again. When you get the prompt for installing the 64 bit Runtimes, uncheck the CheckBox. This will install the 32 bit CR .NET Runtimes as explained above.

    3. Now go to the below Web site and download the installation package given in the snapshot.

    SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads

    .NET Runtime 64 bit snap.png
    4. Install the MSI 64 bit file on you machine.

    Note: Make sure the 32 bit and 64 bit installation are of same Service Pack. In the snapshot, the Service Pack is 12.

  2. Pingback: Error Installing Crystal Reports

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